Lesson & Privacy Policies
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LESSON POLICIES: Terms and Conditions:

Purchases

• Lessons must be purchased in before the first class starts.
• After payment, the student is then in a “credit position” to receive lessons as purchased.
• Lesson purchases are valid for 12 months from the date when the first lesson is taken.
• Accepted forms of payment: MasterCard, Visa, AMEX, or Debit.
• 5% GST is applicable to all lesson purchases.
• Exception: 5% GST is not applied to youth group lessons that qualify as educational programs.

Cancellation Policy
In the interest of fairness and mutual respect for students, coaches, people on wait lists, and administrative services, the following cancellation policies apply:

• Any scheduled program cancelled by Fraserview Golf Academy – students will receive a full refund.
• Once the first class in any program has been completed, the student is considered fully registered and any ensuing illness or “no shows” will be considered as a class attended and there will be no refund or credit.
• All refund requests must be sent/received by SMS text message or email which records date and time.
• Online lesson payments made through the Fraserview Golf Academy website are processed by a third-party service provider involving credit checks and banking transfers. These fees cannot be reversed or refunded, therefore a third-party administration fee of $25 is applied to all lesson refunds and may take up to 14 days to process.

 
Cancellations

1. Junior Golf Camps and Long-Term Player Development Programs

• A minimum of 14-days’ notice in advance of the start date is required to receive a full refund (by email).
• If cancellation is received with less than 7-days' notice, there will be no refund.
• Refund deadline: 9:00 am Pacific Standard Time (Vancouver time), 7 full days in advance of the start date.
• If a student misses more than 50% of a camp or program due to medical illness (doctor verified document required), they may apply for a 50% registration fee credit towards another approved lesson program.

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     2.  Group Classes (Adult Get Golf Ready Programs)

• Unfortunately, the “make-up class policy” from previous years can no longer be maintained. Please check schedules carefully when registering to ensure you can attend all classes.
  
• A minimum of 14-days’ notice in advance of the start date is required to receive a full refund (by email).
• If cancellation is received with less than 7-days' notice, there will be no refund.

 
     3.  Private Lessons (Adult and Junior)

• A minimum of 24-hours’ notice before the appointment time by text/email/phone directly to your coach.

 
Waitlist Process - All Group lessons

• Students may ask to be placed on a waitlist for classes that are full and will receive notification should space open due to cancellation. The waitlist does not guarantee access to a class.

To view all lesson and privacy policies, download the following PDF file.